Shop management
made simple.
One plan for independent shops to manage jobs, customers, appointments and invoices.
$139/month
Billed $1,668 yearly,Save $240
$159/month
Billed monthly, cancel anytime
1 month free · No credit card required
- Unlimited estimates, jobs and invoices
- Drag-and-drop jobs board with custom pipelines
- Shop calendar with every appointment linked to its job
- Automatic customer appointment confirmations and reminders
- Your own shop website with 24/7 online booking
- Customer chat by text and email
- Customers estimates approvals
- Online and in-shop card payments support
- Customer and vehicle records with VIN decode
Everything included
All the features you need to run your shop.
| Jobs & Invoicing | |
|---|---|
| Unlimited Estimates, Repair Orders, and InvoicesCreate as many as your shop needs each month. | Included |
| Estimate-to-Invoice ConversionConvert an approved estimate to an invoice without retyping it. | Included |
| Printable Estimates and InvoicesPrint or download any estimate or invoice as a PDF, with your business IDs included. | Included |
| Drag-and-Drop Jobs BoardMove jobs through workflow stages you define for your shop. | Included |
| Canned ServicesSave common services with their parts, labor, and fees, and add them to any job. | Included |
| Remote Estimate ApprovalLet customers approve or decline work from a link or by text reply. | Included |
| Job and Tech NotesKeep internal and tech notes on the job, and choose which notes print on the invoice. | Included |
| Technician AssignmentAssign jobs to technicians and filter the board by technician. | Included |
| Scheduling | |
|---|---|
| Shop CalendarBook and manage appointments on a shared shop calendar. | Included |
| Appointments Linked to JobsLink each appointment to its work order. | Included |
| Automatic Confirmations and RemindersNotify customers when an appointment is requested, confirmed, rescheduled, or canceled, and remind them before the visit. | Included |
| Calendar FeedSubscribe to the shop calendar from your own calendar app. | Included |
| Website & Online Booking | |
|---|---|
| Shop WebsiteGet a custom website for your shop, with pages you can update anytime. | Included |
| 24/7 Online BookingAccept appointment requests from your website at any hour. | Included |
| Website Contact FormReceive website inquiries as conversations in your inbox. | Included |
| Online Estimates and InvoicesSend customers a link to review, approve, and pay. | Included |
| Customer Messaging | |
|---|---|
| Unlimited Two-Way TextingText customers and receive replies with no message limits. | Included |
| Unified ConversationsKeep texts and emails with each customer in a single thread. | Included |
| Preferred ChannelContact each customer by text or email, based on their preference. | Included |
| Payments | |
|---|---|
| Online Card PaymentsSend customers a payment link by text. | Included |
| In-Shop Card TerminalTake card payments in person with a reader connected to the invoice. | Included |
| Card ProcessingProcess card payments directly from Support Lane. | Included |
| Sales TaxSet up your tax rates once and they apply to every new job, estimate, and invoice. | Included |
| Parts | |
|---|---|
| Parts CatalogMaintain your parts list with cost and selling price. | Included |
| Purchase OrdersCreate purchase orders for your vendors and receive parts against them. | Included |
| Parts Markup MatricesPrice parts automatically with markup rules by cost range. | Included |
| Customers & Vehicles | |
|---|---|
| Customer and Vehicle RecordsKeep customer contact details and vehicles on file. | Included |
| VIN DecodeFill in year, make, and model from the VIN. | Included |
| Team & Account | |
|---|---|
| UsersAdd team members to your account. | Up to 10 |
| LocationsContact us to add more locations. | 1 |
| Free TrialStart without a credit card. | 1 month |
| Month-to-Month BillingPay monthly and cancel anytime. | Included |
| Annual BillingPay $1,668 per year—$139/mo. | Save $240 |
Run your whole shop from one place
Jobs, scheduling, customer messaging, payments and your website.